Registration and Primary Policies
Registration and Payment for Class
- Online: On the website, in the class description of your choice, click on "add to cart" to register--an email will be sent confirming payment and terms. Payment may be made with Visa, Mastercard or Discover Card.
- Phone: Call 206-853-6875 to register. Payment may be made over the phone with Visa, Mastercard or Discover Card. A confirmation of payment and terms will be emailed.
- Mail: Fill out the Registration Form and send it along with a check to: Therapeutic Training Center; PO Box 66864; Seattle, WA 98166. Please make the check out to "Therapeutic Training Center". A confirmation of payment and terms will be emailed.
Once a class is filled, notice will be provided online that registration is closed for that class. Should a registration and payment be received after a class is closed, the participant will be notified of the filled class and will be given the opportunity to be put on the waitlist, transfer to another class or take a full refund. Should a participant who chose to be put on the waitlist not get into their class, they will be given the choice of transferring to another class or taking a refund. All refunds are made by check and will be mailed within 14 days of the particiant's choice to take a refund.
Class Cancellation and Limitations of Liability Policies
To read the Class Cancellation and Limiations of Liability Policies, please read the "Terms and Conditions Policies" by clicking HERE.
Masking and Classroom Policies
To read the Masking and Classroom Policies, please click HERE.
Please show up 10-15 minutes early to sign in and get acclimated with the classroom and facilities. Participants who are 20 minutes or more late, may not be admitted to class. Class reminders are emailed approximately one week prior to class and will provide all of the class details to include location, directions and what to bring. Please double check the items to be brought to class before leaving to ensure you have them.
- Beverages must be in a sealable plastic container.
- Children may not be brought to class.
- Audio and/or video taping is not permitted without prior approval by the instructor.
Inclement Weather
Should weather conditions be severe or an unforeseen emergency exist, the Center may cancel or delay the start of class. Please call 206-853-6875 for a recorded message in the event of severe weather conditions.
Verification of Continuing Education Credit
The Therapeutic Training Center, Inc. will maintain class records for five years. Upon completion of a class, each student is provided with a certificate of completion. If this becomes lost and proof of credit is required, a written request for verification is needed--there is a $10 processing fee. A written request may be made by mail, fax or email. Please provide:
- Student name (current and name at the time the class was taken)
- Course title
- Name of instructor
- Date of class
- Address the verification is to be sent to
Privacy Policy
To read the Privacy Policy, please click HERE.
Terms and Conditions
The Therapeutic Training Center, Inc. (referred to as "TTCI" below) requires you to agree to the following terms and conditions before placing your order:
1. Acceptance of Terms
By purchasing a class through TTCI's website, over the phone or through the mail, you agree to the terms and conditions outlined below. Please read them carefully before completing your purchase.
2. Cancellation Policy
- Cancellation by TTCI: If TTCI cancels a class for any reason, participants may choose between a full refund, transfer to another class, or credit.
- No-Show & Cancellation on or After Class Start: If a participant does not attend or cancels on or after the first day, TTCI retains 100% of the total class fee.
- Cancellation Within 21 Days of Class: A $50 administrative fee applies, with the remaining balance transferred to another class, credited, or refunded.
- Cancellation More Than 21 Days Before Class: Participants may choose a transfer, credit, or full refund.
All refunds will be processed within 14 days by mailed check. Any participant expenses related to travel, accommodations, or other costs are their sole responsibility. If you are traveling from out of state to attend a class, we recommend contacting TTCI to verify that the class has sufficient enrollment before making travel arrangements.
3. Attendance and Punctuality
Please arrive 15 minutes early. Participants arriving more than 20 minutes late may not be admitted. Class details are provided in descriptions and reminder emails sent 5-7 days before class. If late, call or text (206-853-6875).
4. Masking Policy
Each instructor sets their own masking policy. The class description will state the requirements. Refunds will not be provided for disagreements with the masking policy.
5. Liability Waiver
TTCI is not responsible for any loss or damage to the participant’s personal property. While on TTCI premises or at any contracted facility, TTCI and its agents are not liable for any personal injury, loss, or damage to property suffered by participants. Participants are responsible for maintaining their own professional liability insurance.
6. Changes and Cancellations by Us
TTCI reserves the right to cancel or reschedule a class due to unforeseen circumstances, including, but not limited to, instructor availability or insufficient enrollment. In such cases, participants will be offered a refund or credit for a future class.
Masking & Other Classroom Policies & Procedures
Current Masking Requirement (Updated 2/24/24):
Teachers set their own masking policies in their classes. The class description for every class indicates the level of masking that is required for that class.
The Therapeutic Training Center reserves the right to require 100% masking for all classes at any time should any of the conditions requiring 100% masking be met in the masking policy stated below. Should this happen, class participants will be directly notified in upcoming classes that will be affected by this.
Masking Policy (Updated 2/24/24):
At any time, when certain conditions are met, classes hosted by TTCI will require 100% masking in classes. These conditions are:
- The state hospitalization admission numbers double within a four week period of time.
- The state hospitalization admission numbers go above 350 per 100,000 per week for 2 weeks or more in a row in Washington or over 100 per 100,000 in Idaho per week for 2 weeks or more in a row.
- The county or the state where a class is held is deemed to have moderate levels of new hospital admissions.
- When wastewater COVID increases are significant and state hospitalization admission numbers are rapidly climbing.
When masking is 100% required, teachers using their own discretion, may opt to teach the lecture portion of class unmasked if:
- They maintain at least a 6-foot distance from students.
- They stay within 9 feet of the air purifier in their room. The air purifier must be on at least level 2 of 4.
When masking is not 100% required, each teacher may select the masking option for their own classes, which are:
- Masking is optional for each person in a class.
- Masking is optional during the lecture portion of class and required during the technique/demo/practical part of class (referred to as the "hybrid" option).
- Masking is required for each person in a class at all times while in the classroom.
Please note, when every teacher selects their own masking policy, some may have masking optional, while others may require 100% masking in their classes. Also, not all classes are the same, so the same teacher may choose to have different masking requirements for their classes depending on what they are teaching.
Please make sure you read the masking requirement in the class description for the class(es) you are interested in and register for. Refunds will not be provided if you show up for a class and you disagree with the masking requirement for that class and refuse to attend or are asked to leave if you do not follow the masking requirement.
Current Classroom Policies (Updated 2/22/25):
What to Bring -- PPE:
- When masking is required in class, unless otherwise indicated in the class description, a surgical mask, N95 respirator or KN95 respirator are the only masking permitted -- please choose what works best for you among these options. Cloth masks may not be worn, nor masks with vents. Please bring 2 masks or respirators for each day of class, you should only need one per day, but one is a backup just in case. If you have breathing issues, please call Robbin at 206.853.6875 to discuss options. A facemask or respirator is required to be worn at all times in the classroom. Masks may be taken off once you leave the classroom, to the personal preference of each person.
- When masking is optional, any type of facemask may be worn to the comfort level of the person wearing it.
Preparing to come to class:
Please use a large tote bag or suitcase to bring your things in to include your pillow or bolster if you bring one. If a pillow is required, please make sure it has a plastic/vinyl cover over the pillow and under your clean pillowcase as required by state law when doing massage.
Arriving to class:
Please arrive 15-20 minutes early. When masking is required, please have on a surgical mask or N95 respirator (or N95 equivalent such as a KN95) when you enter the classroom. We ask that everyone still maintain a social distance of at least 3 feet as much as possible when not doing assessment or massage.
During class:
At the beginning of class, we will review the logistics of moving around in the room, sanitation procedures, any required PPE, classroom features, etc. We will provide all of the sanitation supplies needed as well as non-latex gloves to protect your hands when using the sanitation supplies should you choose to wear them. We also provide additional air purifying in the form of large medical quality air purifiers in the classrooms we use.
Not feeling well or have symptoms (to include allergies):
If you have been having symptoms that match up with COVID-19 symptoms (https://www.cdc.gov/covid/signs-symptoms/?CDC_AAref_Val=https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html), cold, flu or any other respiratory symptoms within 14 days prior to class, or think your symptoms are just part of allergies or other chronic conditions that you might have, please call us at 206-853-6875.
If you end up just not feeling well for any reason within 14 days of class we ask that you call 206-853-6875 to discuss your symptoms. If you wake up the morning of class feeling ill, we ask that you stay home and call 206-853-6875 as soon as you make the decision. If you start having any kind of symptoms during class, we also want you to take care of yourself and head home -- just let the instructor know before leaving.
Known COVID-19 Contact Within 14 Days of Class:
Please call 206-853-6875 if you have been informed that you have come into contact with someone who has tested positive for COVID-19 within 14 days of the start of class.
Privacy Policy
Effective date: March 1, 2025
Therapeutic Training Center, Inc. ("us", "we", or "our") operates the https://www.theratraining.com/ website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.theratraining.com/
1.) Definitions
Service
Service is the https://www.theratraining.com.com/ website operated by Therapeutic Training Center, Inc.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
2.) Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’ s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
3.) Use of Data
Therapeutic Training Center, Inc. uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Therapeutic Training Center, Inc. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Therapeutic Training Center, Inc. may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
Therapeutic Training Center, Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Therapeutic Training Center, Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to -- and maintained on -- computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Therapeutic Training Center, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
4.) Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Therapeutic Training Center, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Therapeutic Training Center, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Therapeutic Training Center, Inc.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals Under California Online Privacy Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Therapeutic Training Center, Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Therapeutic Training Center, Inc. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
ServiceGoogle Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processor we work with is: Intuit Quickbooks. Their Privacy Policy can be viewed at: https://www.intuit.com/privacy/protect-your-privacy/
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@theratraining.com
Privacy Statement
Therapeutic Training Center, Inc. is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval.
We may use the information we collect to periodically notify you about new services or special offers we think you’ll find valuable. If you would rather not receive this information, you may send an e-mail to info@theratraining.com with “unsubscribe” as the subject line.
Therapeutic Training Center, Inc. does not sell, trade or rent your personal information to others.